Welcome back to your Erie Zoo!

We are thrilled to welcome you back to your Erie Zoo! Please take a moment to learn about the modifications that will be made to your experience this year in response to Covid-19. Here's what to expect this 2021 season at your Erie Zoo. We can't wait to see you!

*Please note, additional precautions may be implemented based upon developments with Covid-19. Check back to this page before each visit.


Ticketing:

  • Ticket reservations will be required at no cost for all Erie Zoo members and nonmembers for Opening Day February 27th, 2021.
  • Ticket reservations will NOT be required for the months of March and November. 
  • Starting April 1st, 2021 online ticket reservations will be required daily for all Erie Zoo members and nonmembers. Last entry will be at 3:30pm with the Zoo hours being daily 10am-5pm. Ticket reservations help us maintain a safe capacity and social distancing. 

Reserve Tickets

How to reserve your tickets online:



Entrance & Parking

Beginning February 27th, 2021 Zoo hours will be daily from 10am-5pm with last entry at 3:30pm. Entrance this season will be through our Main Front Gates near the Gift Shop. We recommend parking in the lot across from the Zoo's Main Building. 


Safety Rules

We are continuing to take many precautions in response to Covid-19 in an effort to keep all guests, staff and animals safe.

  • Masks are required at all times in the park except for children under 2 years old and those with medical conditions. Masks help keep guests, staff and animals (yes, animals) safe.
  • Please maintain a 6-foot distance from others throughout your visit. There is no longer a one-way path, so please stay extra conscious of others during your visit.
  • Make sure to avoid contact with high-touch areas including exhibit glass, railings, seating areas etc. There will be signage helping indentify these areas.
  • You may see some barriers or signage asking for you to keep your distance from some exhibits. These animals are highly susceptible to contracting Covid-19, so please respect their space and help keep them safe!
  • Extra hand santizing stations will be placed around the Zoo for your convenience.
  • Most buildings and high touch areas will remained closed at this time to assist with keeping our guests and animals safe from Covid-19.


If you have any questions please refer to the FAQ section below or contact us by phone (814) 864-4091.


Zoo Safety Precautions

We are following the most up to date regulations issued by the state of Pennsylvania, CDC, and Erie Health Dept to ensure everyone who visits, works, and even the animals at the zoo, remains safe and healthy. We will have frequent hourly sanitizing of the zoo, temperature checks for all employees and voluntters, and all staff and guests are required to wear masks. In addition, some areas may be closed temporarily. 


Rides

The Wildlife Carousel will be open weekends 10am - 3pm weather and attendance permitting beginning February 27th, 2021.

All seats will be sanitized in between each ride. Additional hand sanitizer will be accessible to all guests upon request.  


Concessions 

Children's Zoo Concession Stand will be open weekends 11am - 3pm weather and attendance permitting beginning February 27th, 2021.


Gift Shop & Rentals

Our Gift Shop will be open weekends 10am - 4pm weather and attendance permitting beginning February 27th, 2021. Please note, only 10 people at a time will be permitted in the Gift Shop to assist with social distancing.


Wheelchair and stroller rentals are available. All rental items are sanitized before and after all rentals. Please call (814) 864-4091 Monday through Friday 9am-4pm to reserve one before your visit.


Frequently Asked Questions (FAQs)


What happens to my reservation if it rains?

If the date you have purchased/reserved tickets for is predicting rain, please call the Erie Zoo Office Monday through Friday between 9am-4pm at (814) 864-4091 prior to your visit date. If you call before the date of your reservation, we can switch your tickets to another available date and time. Otherwise, all tickets are non-refundable. The Erie Zoo is open rain or shine daily from 10am-5pm. Please note, we are not able to perform any changes to your reservations outside of office hours including weekends. 

If I am an Erie Zoo member, how do I use my guest passes?

If you are an Erie Zoo member with a membership that includes guest passes, you only need to reserve tickets for the people listed on your memberships. You do NOT need to reserve a ticket for your guest. Please bring your membership and notify the front gate upon entry that you are using a guest pass(es). Staff will scan your membership and account for your guest pass. We have built in a buffer to a daily capacity to account for guests.

Why are you requiring masks?

First and foremost, we are requiring masks at the zoo in response to CDC recommendations in the effort to keep everyone safe: our visitors, staff, and the animals. We are also asking this added layer of protection to help protect our essential staff and animals. We are a small zoo with high contact with our visitors. Many animals at your Erie Zoo are susceptible to Covid-19 and there has not yet been enough research to tell the effects in may have. Additionally, our staff is essential to caring for these animals every day and we need to keep their health as a top priority in order to keep our animals healthy and our gates open. 

Will the Erie Zoo have free time on Sundays?

Unfortunately, due to Covid-19 and new regulations placed on the zoo and needing to control the capacity on grounds, we will be unable to have free hours at this time. 

How are you handling reciprocal memberships?

During this time, we will temporarily be unable to honor reciprocal memberships due to limitations with our ticketing system. But we hope this will change in the future!

Can I still use my coupon from the Erie Coupon book?

Unfortunately, at this time we are unable to honor coupons. We apologize for the inconvenience and hope we can reimplement them in the future!

I'm an Erie Zoo member, do I still have to reserve tickets?

Yes. All Erie Zoo members and nonmembers are required to reserve tickets in advance online prior to their visit. To reserve tickets visit: https://shop.eriezoo.org/#/Admission